The Order Import Service controls the flow of order import files. These files contain information about new customers or additional and/or updated information about existing customers.
Settings
Before Order Import Service can be used, populate the following settings.
Under Business Rules, Local Services, Order Import Service, ServerName_OrderImportService, select the Settings node. The Settings window is displayed.
The following information needs to be defined:
Order Import In Directory
The complete path of the directory where files to be imported are located.
Order Import Out Directory
The complete path of directory were files that have been processed are located.
Order Import Status Directory
The complete path of the directory where the status files are located after the import files have been processed.
Order Import Error file Directory
The complete path of the directory where the results files are located after the import files have been processed.
Order Import Wait Time (seconds)
The amount of time (in seconds) that the Order Import Service waits to check for files in the In Directory to convert and process.
Default time is 5 seconds.
Order Import Show All Response Messages
Checked: All responses are written to the Result file.
Unchecked: Only errors are written to the Result file.
Default is Unchecked.
Order Import Validate XML
Checked: The system verifies that the file is a valid XML file.
Unchecked: The system loads the file without verifying that the XML file is valid.
Order Import Force Entry
Checked: The information is written to the database even if errors are encountered.
Unchecked: The order is not written to the database if errors are encountered.
Order Import Throttle Orders (milliseconds)
This field slows the rate that orders are submitted. Enter the number of milliseconds that the system should wait between submission of each order.
Order Import Max Order Line Items
The maximum number of order line items that can be imported per order. This limit is used for Adds or Updates only.
Click Save to save the information or Close to cancel changes.
Control Panel
The Control Panel manages the Order Import Service. Order Import can be set to import records automatically.
Under Business Rules, Local Services, Order Import Service, ServerName_OrderImportService, select the Control Panel node. The Control Panel window is displayed.
The Control Panel contains three sections.
The Service State section starts and stops the service. The Start/Resume button tells the services to process any files that come into the Order Import In Directory. The Pause button temporarily stops processing records. The Stop button prevents the service from processing any files.
The Additional Actions section lists any other actions available. At this time, there are no Additional Actions for Order Import.
The Service Info section is not used at this time.
Process Status
The Process Status window shows the current status of each record as it is processed.
Under Business Rules, Local Services, Order Import Service, ServerName_OrderImportService, select the Process Status node. The Process Status window is displayed.
The Process Status window contains the following information.
Current File Name
The name of the file currently being processed. (If you stop or pause the service or there are no files, “Not Processing Files” is displayed.)
Total Order Count
Number of orders in the current file.
Total Customer Count
Number of customers in the current file.
Total Service Count
Number services in the current file.
Total Product Count
Number of products in the current file.
Total Pricing Plan Count
Number of pricing plans in the current file.
Total Discount Count
Number of discounts in the current file.
Total E-Pay Count
Number of E-Pay accounts in the current file.
Total Corporate Accounts Count
Number of Corporate accounts in the current file.
Click Refresh to update the data in the window.
TPV Import Settings
The TPV (Third Party Verification) Import Settings are used to convert Capital Verification files to XML files. Order Import imports those files into the IDI platform.
Note
Your company must have a contract with Capital Verification to use this process.
Under Business Rules > Local Services > Order Import Service > ServerName_OrderImportService, select the TPV Import Settings node. The TPV Import Settings window is displayed.
The TPV Import Settings window contains the following information.
Order Type ID
Enter the Order Type ID to be used for all orders.
User ID
Enter the User ID to be used for all orders.
Password
Enter the Password to be used for the above User ID for all orders.
Account Status
Enter the Account Status ID to be used for all customers.
Account Type
Enter the Account Type ID to be used for all customers
Bill Period ID
Enter the Bill Period ID to be used for all customers.
Billing Group ID
Enter the Billing Group ID to be used for all customers.
Catalog ID
Enter the Catalog ID to be used for all services.
Billing Status
Enter the Billing Status ID to be used for all services.
Invoice Format
Enter the Invoice Format ID to be used for all customers.
File Access Wait Time
The number of milliseconds that the system is to wait between checks to see if the access time on the file has changed.