The Applications option in the POLICY menu lets you choose whether to show or hide web applications (Customer Care, Tickets, Document Storage, etc...) in the Applications tray. Note: This option is only available to users with the Company Admin Role.
From the Applications menu select POLICY > Applications.
Click on the application you want to show or hide (for example Customer Care). This displays the selected application's the Configuration controls in the right pane.
Show Picture
Check Is Visible to show the application in the tray, or uncheck to hide it.