IDI version 26.8 is now available.  Click here for details: IDI Updates.

Considerations for Changing the Bill Cycle on a Corporate Account

Prev Next

Users with the Manager Override permission may move entire corporate tree structures. The following rules apply:

  • You must perform the bill cycle change on the parent (root) account. If you attempt to change the bill cycle on a child account, you'll get a message instructing you to issue the request from the root account.

  • All accounts (inactive, disconnected, and so on) under the root account will be issued a bill cycle change. This avoids problems with reconnects.

  • The request will fail if any child request fails due to invalid dates.

  • You'll be required to respond to the Manager Override confirmation dialog.