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Balance Information

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Total (With Usage)

Total amount due plus Unbilled Usage.

If this account is an invoice responsible corporate account, the amount includes charges for its non-invoice responsible children.

Unbilled Usage

Dollar amount of usage overage for this account if it is a non-corporate account or a non-invoice responsible corporate account.

If this account is an invoice responsible corporate account, the amount includes usage overage for its non-invoice responsible children.

Total Balance Due

Sum dollar amount of current and past balances and any posted payments and adjustments that have not yet been invoiced for this account.

Current Balance

Dollar amount of the current invoice for this account

Past Due Balance

Dollar amount past due for this account

Days Past Due

Number of days past due

1-29

Dollar amount 1 - 29 days past due

30-59

Dollar amount 30 - 59 days past due

60-89

Dollar amount 60 - 89 days past due

90+

Dollar amount 90 or more days past due

Write-Off Amount

Dollar amount that has been determined to be uncollectible

View Detail

This link opens the Balance Aging Detail window (or the Corporate Account Balance Detail window if the customer is part of a corporate account).

Unit Balance

This link opens the Unit Balance window