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Accounts Receivable Settings

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To access Accounts Receivable Settings:

  1. Select Applications > Accounts Receivable Management > Accounts Receivable Settings.

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    In this window you can choose settings to be used by your company for importing payments, adjustments and transaction information.

    You can set the following options and settings:

  • Import Menu Options: In this pane you can check:

    • the Import Payment types to be accepted

    • whether or not to enable adjustments and payments

    • which bank's payments to accept

  • Create Transaction Options:

    • Create Expired Credit Card Transactions - If checked, the system includes credit card transactions from expired credit cards when creating E-Pay transactions.

    • Create Transactions for Total Balance Due - If checked, the system makes E-Pay transaction amounts equal to the total balance due.

    • Minimum E-Pay Charge - Here you can specify the smallest amount to be charged in one month to the subscriber's E-Pay account. If the amount due is less than this amount, it will be rolled into the next month's invoice.

    • Maximum E-Pay Charge - Here you can specify the largest amount to be charged in one month to the subscriber's E-Pay account. If the amount due is more than this amount, the credit card is not charged.

      Note

      Setting Maximum E-Pay Charge on a global basis can be an issue, especially when dealing with Business accounts that typically have higher bills and recurring monthly transactions. There is a Maximum E-Pay Charge Bypass setting that lets you override this global limit by account type. This way you can maintain a smaller limit for residential account types while other account types can have higher limits as needed.

      The bypass setting is available via Admin Console > Data Management > Account Types.

      Note

      Be aware that minimum and maximum E-Pay charges may result in finance charges being imposed.

General Settings:

  • Allow Payments and Adjustments on inactive accounts - If the check box is selected, then payments and adjustments are allowed on inactive accounts.

  • Allocate Payments Oldest Balance Bucket First The default value is unchecked. Checking the checkbox allocates payments to child accounts to pay off the oldest balance buckets first.

See also: