CostGuard 17.3 SP1 Details

17.3 SP1 Core Release Bulletin

Change Orders:

Functional Area AR/FR Description
Audit Log Web App AR 7776 New Audit Log web application lets authorized users search for and view audit log entries.
Customer Care FR 2782  Dashboard Homepage replaces the original home page. It provides a list of the Tickets, Follow-Ups and Workflow tasks assigned to the user that is logged in.
FR 2785 Miscellaneous Enhancements:

Warning on setting a feature to Not Billing when the feature has not been final billed – Users are presented with a warning message that requires confirmation when attempting to set a feature to Not Billing and the feature has not yet been final-billed.

Service Type Indicator on Usage and Usage Balance page drop down menus – Indicating Service Type in the drop-down menus on these pages facilitates Service selection when active services having different Service Types have the same service number.

Follow-up Assign To defaults to current user – When adding a Follow-Up either from the Follow-Ups tab in the customer InfoCenter, or on the Follow-ups page, Assigned To defaults to the current user.

AR 7776 Ability to View Audit Logs directly in Customer Care.
AR 7805 Improved Payment Notifications in Customer Care for certain E-Pay transactions through Workflow trigger enhancements.
IDI Desktop Client AR 7800 Require CVV & Zip for Card Not Present Transactions  Lets carriers benefit from lower bank fees for such transactions.
OnlineBill AR 7882 Italian Localization – The OnlineBill user interface is presented in Italian using an updated Localization file. Note: Existing customizations will not be translated through the localization file. They must be translated manually and then re-entered through OnlineBill configuration.
AR 7936 French Canadian Localization – The OnlineBill user interface is presented in French-Canadian using an updated Localization file that replaces the prior file
(AR 7743). Note: Existing customizations will not be translated through the localization file. They must be translated manually and then re-entered through OnlineBill configuration.
Updated on April 15, 2026
Was this article helpful?