The Back Office Transaction Search Results form has two sections, Transactions and Transaction Details. The Transactions section displays transaction summary information. The Transaction Details section displays details about the selected transaction.
.gif?sv=2026-02-06&spr=https&st=2026-09-24T21%3A29%3A23Z&se=2026-09-24T21%3A40%3A23Z&sr=c&sp=r&sig=TxiAtyqnqrqEVmvbPhyGxoB2BSaaZOAAyMhiJrNBlmg%3D)
Transactions section
In this section, you can check the status and other related information of the transactions that meet your search criteria.
| The first column displays a visual indicator of the current status of the transaction. Open - yellow check mark Reconciled - green check mark Void - red X |
Transaction Date | The date the transaction took place. |
Type | The kind of transaction that took place. See below, |
Location | The retail location where the transaction took place. For inventory purposes, this is the location whose inventory is affected. |
Receipt Number | The unique ID of the transaction. |
Reference Number | A number supplied by a third party, such as a purchase order number or Exchange transaction. |
Reason | The reason the transaction took place. |
Note | Optional additional information about the transaction. |
Register Location | The location where the transaction was entered. |
Register | The description/name of the register that recorded the transaction. |
Account Number | The customer's account number. |
Customer Name | The customer associated with the transaction. |
Creation User | The ID of the individual who entered the transaction. |
Last Modified | The most recent date the transaction was acted upon. This could be date the transaction was entered or changed. |
Last Modified User | The ID of the individual who most recently changed the transaction. |
Order ID | The order number associated with the transaction. |
.gif?sv=2026-02-06&spr=https&st=2026-09-24T21%3A29%3A23Z&se=2026-09-24T21%3A40%3A23Z&sr=c&sp=r&sig=TxiAtyqnqrqEVmvbPhyGxoB2BSaaZOAAyMhiJrNBlmg%3D)
.gif?sv=2026-02-06&spr=https&st=2026-09-24T21%3A29%3A23Z&se=2026-09-24T21%3A40%3A23Z&sr=c&sp=r&sig=TxiAtyqnqrqEVmvbPhyGxoB2BSaaZOAAyMhiJrNBlmg%3D)
.gif?sv=2026-02-06&spr=https&st=2026-09-24T21%3A29%3A23Z&se=2026-09-24T21%3A40%3A23Z&sr=c&sp=r&sig=TxiAtyqnqrqEVmvbPhyGxoB2BSaaZOAAyMhiJrNBlmg%3D)
The shortcut menu in the Transaction section lets you manage the selected transaction:
Cancel
Fulfillment
Return Receiving
Reports
View Customer opens the customer record on the POS tab.
View Order
View Starting Code Entries
Resume Order
Note
The available options depend on the type of transaction you select.
Transaction Details section
In this section, you can view the line item details of the selected transaction. You can select multiple transactions to view their details together.
SKU | The identifier of the item as defined in the Product Catalog. |
Serial Number | The unique identifier of a serialized item, such as a SIM card. |
Description | The description of the item as defined in the Product Catalog. |
Receipt Number | The tracking number associated with the transaction |
Reason | The Discount Reason associated with the item, if applicable. |
The shortcut menu in the Transaction Details section lets you Return the selected item or view the selected service:
Return opens the Item Detail Return window.
View Service opens the customer record on the Services tab.
View Payment opens the Bill Payment window.
View Original Order
View Original Transaction
See also: