The Units page specifies the kind and amount of units to apply to the discount.
Select a Units Type from the drop-down list - Minutes, Occurrences (such as number of calls), or Currency.
Enter the Number of Units (a number that measures the usage) for the discount. Blank = unlimited units. 0 = no units.
OR
Check Unlimited if the discount is for unlimited units. If you check Unlimited, the Number of Units is ignored.
Select the Refillable check box to create a refillable grant discount.
Note
You cannot have an Unlimited Units Type with a Refillable discount.
Once the Refillable check box is selected, the Amount and Product ID fields are enabled. These fields are required if the Refillable check box is selected.
Note
If the Minutes Unit Type is selected and the discount is refillable, the Refill Amount will be stored in seconds in the database.
The Amount field has the same validation as the Number of Units check box. This field only allows a number and a limited number of digits depending on the Units Type selected. The currency Units Type allows up to 2 decimal digits, and is the only type that allows numbers after the decimal.
The Product ID field can be manually entered or a value can be selected from the Discount Factors window, which is opened by clicking on the ellipses button next to the Product ID field. This field is validated to make sure the value entered is a valid Product (ProductCatalog.ProductType = 1). If the Product ID is not found in the list, an error is displayed when you try to continue. Products cannot be shared and can only be applied to a single discount. This validation is done on the final wizard page when the data is committed. An error message is displayed if this validation fails.
Note
If the discount is used by an AdvancePay product, that product's price points overwrite the discount's Number of Units when applied in POS or Customer Management. If the discount is used by an AdvancePay product, leave this field blank.
Editing Number of Units after Discount is Assigned/Billed
Authorized users (through permission profile) can modify the Number of Units field on an assigned/billed grant discount. This lets you analyze actual usage on accounts and then adjust the discount to better fit your needs. The path to the permission in Admin Console Permission Profiles is: Application > CostGuard Client > Product Management > Discount Configuration > Number of Units > Edit.