Documentation Index

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Triggers for RunCenter Operations

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The RunCenter trigger gallery provides two triggers for automating RunCenter operations.

Invoices Approved for Customer Viewing

You can configure the Invoices Approved for Customer Viewing trigger to fire when a Bill Period has completed an Approve Invoices for Viewing Bill step. You will need the Approve Invoices for Customer Viewing permission to configure this trigger.

This trigger can be used with an appropriate Action to communicate to end users that Invoices are ready to view in the Customer Portal.  For example, the trigger can be configured for a specific Bill Period.  Once the Approve Invoices for Viewing Bill Run step completes for that Bill Period, the trigger will fire.  

RateBill Request Completes Trigger

You can configure the Request Completed trigger to fire when RateBill Requests have completed.  This can be used in conjunction with an appropriate Action to send notifications when the different Bill Run steps have completed.

As an example, you could set up a Request Completed trigger using a condition that includes Request Types.  Any specified Request Types that complete could send a notification using a Send Communications Message Action.