The following table lists the Journal Class of the item being moved, its current association, and the locations it can be moved to within the customer account.
Journal Class | Currently Assigned To | Allow Move To |
Follow-Up | Account (Customer) | Trouble Ticket |
Follow-Up | Account (Customer) | Order |
Follow-Up | Trouble Ticket | Account (Customer) |
Follow-Up | Trouble Ticket | Order |
Follow-Up | Trouble Ticket | Trouble Ticket |
Follow-Up | Order | Account (Customer) |
Follow-Up | Order | Trouble Ticket |
Follow-Up | Order | Order |
Journal | Account (Customer) | Follow-Up |
Journal | Account (Customer) | Trouble Ticket |
Journal | Account (Customer) | Order |
Journal | Follow-Up | Account (Customer) |
Journal | Follow-Up | Trouble Ticket |
Journal | Follow-Up | Follow-Up |
Journal | Follow-Up | Order |
Journal | Trouble Ticket | Account (Customer) |
Journal | Trouble Ticket | Follow-Up |
Journal | Trouble Ticket | Order |
Journal | Trouble Ticket | Trouble Ticket |
Journal | Order | Account |
Journal | Order | Trouble Ticket |
Journal | Order | Follow-Up |
Journal | Order | Order |
Trouble Ticket | Account (Customer) | Order |
Trouble Ticket | Order | Account (Customer) |
Trouble Ticket | Order | Order |