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Shared across services with selected SKU(s)

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If Shared across services with selected SKU(s) is selected and the discount is assigned to a service, the system automatically checks all the account's services for their assigned products/packages. The associated SKUs are configured on the Associated SKUs wizard page.  

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DscntShareSKUs

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  1. Click New to display a list of products and packages (Discount Factors).

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    DscntFactorsSKUs

  2. Select the ones you want to be associated with this discount.

    OR

    Add the Usage Type ID or Name in the two fields at the bottom of the window.

  3. Click Apply. The selected SKU is added to the Associated SKUs window.

    Notes:

    • You can select more than one sequential SKUs by holding down the Shift key and clicking on the first item and the last item in the group you wish to add.

    • You can select multiple SKUs that are not sequential by holding down the Ctrl key and clicking on the individual items you want to add.

    • You can also quickly select a SKU by double-clicking it.

This option works very much like the "shared across selected services" option. The difference is that the sales representative or customer service representative does not have to manually select the services to share the discount. When a service number is assigned the discount, the system checks all other services on the account for their assigned SKUs. If a service has at least one of the associated products (SKUs), that service shares in the grant discount's minutes or occurrences.

For example, the grant discount "Family Share" includes the following SKUs in its configuration:

SKU

Description

ExtendNW

Extended Nights & Weekends

100Text

Basic Text Message

500Text

Text Message Plus

  • The Family Share discount is assigned to service number 315-555-1212, Account 1234.

  • 100Text SKU is assigned to 315-555-1313, Account 1234.

  • 500Text SKU is assigned to 315-555-1414, Account 1234.

  • 250Text SKU is assigned to 315-555-1515, Account 1234.

    All service numbers receive the benefits of the Family Share discount, except 315-555-1515. The 250Text SKU was not included in the discount's Associated SKUs list.