Reversing Payments or Adjustments

Click the Payment or Adjustment link in the far left column on the Account Balances view.

This displays the Details page for the selected item.  

A REVERSE button is available as long as the following requirements have been met:

• not a reversal

• has been posted

• has not been already reversed

• did not originate from an E-Pay transaction (if payment)

• is not a corporate allocation payment (if payment)

Click REVERSE. A confirmation message is displayed.

• A Reversed by <Payment ID> indicator is displayed on the detail page of Reversed Payments. Clicking the ID takes you to the detail page for that Payment.

• A Reversal of <Payment ID> indicator is displayed on the detail page of Reversal Payments. Clicking the ID takes you to the detail page for that Payment.

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  Validation is performed when you attempt to reverse the Payment. If the Amount of the Payment exceeds the value specified by Data Profile > Payments > MAXAMOUNT, a pop-up titled Cannot Reverse Payment is displayed.

  The pop-up contains the message: This payment cannot be reversed because the amount exceeds the maximum payment amount of <MAXAMOUNT> allowed by your profile.