A return agent is a type of supplier that handles merchandise being returned to a manufacturer or distributor. A return agent must be specified for Return To Agent transfers.
The procedure for defining a return agent is basically the same as for creating any other supplier as configured in Applications > Product Management > Suppliers.
The only difference is you must check the Return Agent check box. Manufacturer or Distributor may also be checked as applicable.
Use the Supplier Code field to enter the Return Authorization Code.