Reject Files

To view a list Reject Files:

1. From the Applications menu, select Clearinghouse Management > Rejects. A list of reject files is displayed in the Files - Rejects data table.

   The Files - Rejects data table contains the following information.

   File name	The name of the Reject file that was processed by the IDI Clearinghouse Service.
   Process Date	The date the Reject file was processed by the IDI Clearinghouse Service.
   File Type	The type of file: Reject.
   Records	The total number of records in the file (not including the headers and trailers).
   Amount	The total monetary value contained in the records.
   Duration	The total duration of usage in the file.
   # Batches	The number of different batches in the file.

You can view a high level summary of the reject files that were processed.

1. From the Files - Rejects data table, right-click on the reject file and select View File Summary. This displays a data table containing a summary of each of the reject files.

   

   The rejects summary data table contains the following information.

   Reject Code	The reject code included on the Header record.
   Reason Code	The Reject Reason Code for the batch as defined by CIBER
   Record Count	The number of records summarized by Reject Code and Reason Code in the reject file.
   Amount	The total monetary value summarized by Reject Code and Reason Code in the reject file.
   Duration	The total duration of usage summarized by Reject Code and Reason Code in the reject file.

You can view details of the files that were processed by the IDI Clearinghouse Service for Rejects.

1. From the Files - Rejects data table, right-click on the file and select View Details. A data table containing a summary of the batches in the file is displayed.

   

   The Rejects Detail data table includes the following information.

   Home SID	For an Initial Incollect, this is the Company SID. For Outcollects, Returns, or Rejects, this is the Partner SID.
   Serving SID	For an Initial Incollect, this is the Partner SID. For Outcollects, Returned Outcollects, or Rejected Outcollects, this is the Company SID.
   Sequence #	The sequence number of the batch that is in the CIBER header record (001 - 999)
   Record Count	The number of records in the batch as noted in the CIBER trailer record.
   Duration	The total Chargeable Time of all the records in the batch.
   Amount	The total amount of charges in the batch, excluding taxes.
   Creation Date	The date the batch was created as noted in the CIBER header record.
   Settlement Period	This field is supplied by the ARP.

To view a list of Error Files in TAP format:

1. From the Applications menu, select Clearinghouse Management > TAP > Errors. This displays the TAP Search Criteria window for Errors.

   

   The TAP Search Criteria files - Outcollects window displays the following information:

   Sender	n/a
   Recipient	n/a
   From Date To Date	Range of dates for the files you want to be displayed.

2. Fill in the appropriate information and click Search to display the Outcollects that you want to see.

   

   For details on the displayed fields, see Viewing Outcollect Files (TAP).

Rejects are for reporting purposes. The only thing that a reprocess offers is a chance to re-parse the file.

Note:

The reject file must exist in the Done directory under Rejects.

To reprocess a reject file:

1. From the Files - Rejects data table, right-click on a reject file and select Reprocess. The IDI Clearinghouse Service processes the file as follows:

   • Deletes the summary information for the Reject file.

   • Moves the original file.

   • Processes the Reject file.