Reason Codes

Reason Codes are used by Payment One to define the reason that an IDI Verification file record has been declined or has a processing error.

Adding/Editing Reason Codes

To do this:.

1. Select Applications > Accounts Receivable Management > Transaction Reprocessing > Reason Codes. This displays the Reason Codes window.

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   View field descriptions

   Reason Code ID - System-generated ID that uniquely identifies the reason code.

   Reason Code - The alphanumeric value representing the reason code. This field accepts up to 20 characters.

   Description - An explanation of the reason code. This field accepts up to 50 alphanumeric characters.

   

   • Reason Code ID - System-generated ID that uniquely identifies the reason code.

   • Reason Code - The alphanumeric value representing the reason code. This field accepts up to 20 characters.

   • Description - An explanation of the reason code. This field accepts up to 50 alphanumeric characters.

2. Right-click a row and select New to add a Reason Code or Edit to modify the selected Reason Code. This displays the Add/Edit Reason Code window.

   

3. Enter the Reason Code and Description.

4. Click Save to save the changes.

Deleting a Reason Code

To delete a Reason Code:

1. Select Applications > Accounts Receivable Management > Transaction Reprocessing > Reason Codes. This displays the Reason Codes window.

   

2. Right-click the row and select Delete.

   Note

   A Reason Code cannot be deleted if is in use by the Decision Matrix.

See also:

Decision Matrix

See:

Adding New and Modifying Existing Reason Codes

Deleting a Reason Code

See also:

Transaction Reprocessing

AVS Codes

Decision Matrix