Provisioning Application Request Submittal Form
This form is required when submitting an adaptive request that is related to the Provisioning web application that utilizes workflow. Please use the “Provisioning Task Plan Request” form when making changes or additions to task-plan based provisioning applications, typically used in wireless provisioning.
Please fill out all sections. Failure to do so may result in delays in processing your request. Be as descriptive as possible when filling out this form as it will help streamline the process of getting this request into the queue.
Associated Change Order:
Submitted By:
Business Need
High-Level Need:
- Why is this change needed?
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- What are you looking to accomplish for subscribers or users? (e.g. new product offering, switch upgrade, new network element, etc.)
Impact to Network Element(s)
New network element or provider:
- High-level description of what the network element is used for.
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- What is the connectivity type (Telnet, SOAP, HTTP web service, etc.)?
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- List any dependencies between this new network element and any existing network elements.
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Existing network element or provider:
- High-level description of the change to the network element. (e.g., New API version, making use of new functionality in existing API, updated error handling logic, change in connectivity type.)
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Testing
- Is a test environment available? (testbed or non-live production)
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- Is connectivity for testing from IDI available? If so, is it available only during a certain timeframe?
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- Are there any constraints? (e.g., Limited equipment or service numbers)
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Associated Documentation
Attach all documentation related to the interface(s) being used (APIs) and list them here. If only certain portions of the document are relevant, please indicate.
Document Name:
High Level Description:
Relevant Sections:
Document Name:
High Level Description:
Relevant Sections:
Document Name:
High Level Description:
Relevant Sections:
Objects and Operations
Objects and Operations:
What provisioning items are you adding or modifying (e.g., cloud services, mobile subscriber, device, equipment, voice service, voicemail, DSL, cable, fiber, email, IP address, etc.)?
What operations or actions would you like to perform on those items (e.g., activate, delete, disable, restore, suspend, update, etc.)?
Provisioning Item | Operations | Document and Section/Pages (If known) |
Individual Line | Create and Update | Metaview API Guide - Section 5.2.2 |
Business Line | Disable, Suspend, Restore, Delete | Metaview API Guide - Section 6.1.3 |
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If applicable, what commands or queries would you like to perform on the provisioning items (e.g., query subscriber information, query device information, restart device, list open ports, switch refresh, etc.)?
Provisioning Item | Query or Command | Document and Section/Pages (If known) |
Individual Line | Query Individual line, Query Customer Information | Metaview API Guide - Section 7.2.1 |
Business Line | Query Business Line, Query Device Information | Metaview API Guide - Section 8.1.3 |
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Additional Documentation
Please provide or attach any additional provisioning process documents, PowerPoints presentations, sample files, or videos that will aid our understanding of your provisioning process.
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2. Click here to enter text.
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Impact to Product Catalog
The Provisioning application associates your provisioning items to a product catalog SKU.
- Please provide a high-level overview of the existing SKUs you plan to associate with the provisioning items.
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- Please provide a high-level overview of any new SKUs you plan to associate with the provisioning items.
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Impact to Existing Customers
- Will we need to add, update, or remove provisioning data in CostGuard?
If so, please describe:
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- Will existing data from CostGuard need to be pushed to the network element?
If so, please describe.
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Timeline
If there are any timelines for the project that are known up front, please provide them below.
- Anticipated overall project timeline:
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Contact Information
Provide contact information for technical contacts in case questions arise.
- Technical vendor contact:
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Phone: Click here to enter text.
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- Technical customer contact:
Name: Click here to enter text.
Phone: Click here to enter text.
Email: Click here to enter text.
ADDITIONAL INFORMATION
Please provide any additional information that may not be covered above.
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