Port-Out Activity Types

Canceled means the port-out request was received from the carrier and subsequently canceled. If CostGuard receives a request to cancel the Port-Out, the The request to cancel may be received in a file from the carrier may be received canceling the request or you can manually cancel the request.

Completed means the system has received a message from the subscriber's former carrier (such as Sprint) that the request is completed.

Confirmation Sent means the file containing the confirmation record was transmitted to the carrier.

Once CostGuard validates a port-out request, the system creates a confirmation record to be sent to the carrier.

Delay Notice Sent means the notice has be transmitted to the carrier.

The Delay Notice Submitted activity type means a notification to delay the port-out request is waiting to be sent to the carrier. This can happen automatically when the request has failed validation after the number of attempts your company has set have been made (currently five attempts). You can also manually submit a Delay Notice by selecting that option from the shortcut menu.

See also:

Edit Response shortcut menu option

Port Out Request Received means the Initial port-out request has been received from the carrier.

Resolution Required Sent means the submitted request for resolution record has actually been sent to the carrier.

Resolution Required Submitted means an issue has been identified with the port-out request and a message for the carrier has been created (but not yet sent). This activity type be generated either manually or automatically by the CostGuard.

Supplemental Request Received means additional updates associated with the port-out request have been received from the carrier.