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Moving Payments from One Account to Another

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You may need to move a payment or adjustment when you've applied it to the wrong account. This reverses the transaction on the current account and applies an equivalent payment transaction on the new specified account. To do this:

  1. Open the customer account in the IDI Desktop Client window.

  2. Click the Balances tab.

  3. Right-click on the transaction in the Posted Transactions list.

  4. Select Move Payment. This displays the Move Payment window.

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    UG template for Help

    The account number and payment amount for the selected transaction are indicated in their respective fields.

  5. Enter the number for the account where you want to move the transaction. Use the corresponding browse button to display a list of accounts from which to choose if necessary.

  6. Click Finish.