Header

Account Information

Account Number
(read-only)

Customer’s account number.

Account Type
(read-only)

Account classification for rating and billing (residential or business). Account types may be charged different rates.

Market
(read-only)

Name of market that the customer is associated with.

Customer Name
(read-only)

Name of customer who is receiving the service.

Account Status
(read-only)

Status of the account for a specific customer.

Billing sequence to which the customer account is assigned for invoicing.

Notes:

• Billing cycle customer records that are Corporate Accounts cannot be changed.

• A “pending” billing cycle is indicated by red text.

  

These links display the Order Wizard form for reconnecting or disconnecting a customer.

Status Icons

Various icons denoting account status may be displayed below the Billing Cycle field. Right-click these icons to view a description. (Refer to the related topics for additional information.) They include:

Customer has opted-in to releasing CPNI