The valid Fulfillment Requests statuses are listed below.
Status | Meaning |
|---|---|
Submitted | The Fulfillment Request is either waiting to be sent to the distributor; or it has been received by the distributor, but no one has started fulfilling the request. |
Picked | All of the items in the request have been pulled from the shelves. |
Partially Picked | Only some of the items in the request have been pulled from the shelves. |
Packed | All of the items in the request have been packed for shipping. |
Partially Packed | Only some of the items in the request have been packed for shipping. |
Shipped | The items in the request have been given to the shipping agent. |
Customer Picked Up | Rather than being shipped to the customer, the items in the request were physically picked up by the customer after being Picked and Packed. |
Delivery Confirmed | Confirmation of delivery to your customer has been received by your company. This confirmation can be the result of a phone call to the CSR, an entry on your web page, mail receipt or via an automated voice answering system. |
Canceled | The request was canceled. You can cancel a fulfillment request when its status is Submitted. If items in the request were "shorted," the system sets the request to Canceled. |