To add a payment from the Payments Search Results window (see Payment Search):
Right-click anywhere in the Payments Search Results window and select New. The Add Payment window is displayed.
Enter the account number to which this payment is to be applied and press TAB. The following fields are populated with the corresponding data from the specified customer account:
Customer Name
Account Status
Billing Status
Total Amount Due
Aging Group
Enter the desired payment information for this account and click Save. See the table below for additional information regarding these input fields. The new payment is added to the customer's account and the Payments Search Results window is updated to include the new payment. The input fields in the Add Payment window are cleared and the window remains open so you can continue to add payments.
Note
The first time you click Save, the Cancel button changes to Close.
When you are done adding payments, click Close. The Add Payment window is closed.
Customer Name
Name of this customer.
Account Number
Account number assigned to this customer.
Account Status
Status of this customer account (Active, Disconnected, Suspended, etc.).
Billing Status
Billing status of this customer account.
Total Amount Due
Total amount that is currently due on this account.
Aging Group
Aging group assigned to this account.
Amount
Enter the dollar amount of the new payment.
Payment Date
Select/enter the date this payment was received.
Note
The default is the current date.
Payment Type
Select the type of payment from the drop-down list.
Check Number
If Payment Type is "Check", enter the check number for this payment.
Description
Enter any additional information regarding this payment.
Apply to Invoice Number
Check this check box if the customer requested this payment be applied to a specific invoice. Select the correct invoice from the drop-down list provided to the right of this check box. See Payment Allocation Override for more information.
Override Allocation
Check this check box, if you want to override how this payment is allocated. Click the Override button provided to the right of this check box to define how the payment should be allocated. See Payment Allocation Override for more information.
Controlled Batch
Check this check box if you are adding this payment to a controlled batch. Select the desired batch from the drop-down list provided to the right of this check box.
Uncontrolled Batch
Check this check box if you are adding this payment to a uncontrolled batch. Enter a batch number in the input field provided to the right of this check box.
Block Payment
Check this check box if you want to block this payment from posting.