IDI version 26.8 is now available.  Click here for details: IDI Updates.

From Front Office

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  1. Select POS Front Office >Transaction Search > Search.

    This displays the Front Office Transaction Search Results window.

    (Show Picture)

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    Note

    There is an override to any user limit-to's that allows users to perform a POS front office transaction that involves collecting a payment from a customer. This includes make sale transactions, sales requests, tender payment and equipment swaps, as well as sales return transactions. So, even though you may not have permission to access other account information, you can perform these transactions in CostGuard.

  2. Right-click on the item to return and select Return.

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  3. Click Yes.