IDI version 26.8 is now available.  Click here for details: IDI Updates.

Press CTRL+K to open search

Force Cancel Order

  • Published on Aug 10, 2026
Prev Next

To force cancel an order:

  1. Right-click on the desired order and select Force Cancel Order. This displays a confirmation window.

  2. Click Yes to force cancel the order.

Related articles
  • Force Complete Order
    Knowledge Articles > Desktop Client User Guide > Customer Management > Orders > Orders and Task Plan Search
  • Bulk Force Cancel Orders
    Knowledge Articles > Desktop Client User Guide > Customer Management > Orders > Orders and Task Plan Search
  • Force Complete Order Line Item
    Knowledge Articles > Desktop Client User Guide > Customer Management > Orders > Order Line Items

© 2026 IDI Billing Solutions. All Rights Reserved.