Click the Create Domain link.

Complete the required fields.
Show Picture

Domain fields
Company is predefined.
Enter the Domain Name.
Enter the Description (optional).
Domain Password Settings
These settings are predefined, unlike IDI security. You can change these values, but they must be compliant.
More restrictive values can be used, but if you attempt to enter a less restrictive value, the field is highlighted when you attempt to save, and must be corrected before proceeding.
Refer to Password field definitions for more information.
Allowed Authorization Providers
This section lets you manage Open Authentication Provider Accounts for Single Sign-on. See Support for OAuth Providers.
Use IP Allow List
This section lets you specify a pre-defined list of allowed IP addresses to restrict access to IDI web modules (Customer Care, Orders, Workflow, etc…). This helps ensure your employees or contractors are only accessing IDI environments from networks, work spaces, and computers that have proper security controls in place. See Restricting Access to IDI Environments by Allowed IP Addresses.
Click Save.
Creating a Domain
- Published on Aug 11, 2026
Was this article helpful?