CostGuard Version 23.9 Details

Payment Processing – Paymentus Integration

FR 3539

Support for AdvancePay auto-renewal

The IDI AdvancePay solution supports Automatic Renewal Purchase (ARP) of a service’s favorite AdvancePay Product’s Price Point. This feature extends AdvancePay Automatic Renewal Purchase to Paymentus integration.

Communications
Document Storage

N/A

Internal enhancements

Customer Care

84395

ServiceAddress with LineCardRoute can be unlinked

This issue was a result of PR 84249 which makes the Validation Date optional when creating a new service (introduced with CostGuard version 23.5).

When unlinking a service from a service address, a check is performed to ensure the service is not using the service address as a location on an equipment assignment. If it is, an error is thrown stating the service cannot be unlinked from the service address. While this is correctly occurring when unlinking a service address from a service via the Service and Features page in Customer Care, this check was not being done when doing the same action from the Service Addresses page in Customer Care.

This has been corrected so the validation occurs in both places.

Customer Care

84421

Error on Generate Preview Invoice When Skipping a Month

An error had occurred when trying to generate an Invoice Preview. This was due to the account not having an invoice from a previous month because it had been skipped.

The preview process has been updated to exclude locked bill periods where an account may have not been billed for a month, and use the next open bill period to preview.

Payment Processing – Paymentus

84445

Duplicate payment type groupnames

Previously Paymentus Configuration in Customer Care let you configure Payment Type Groups with the same name which could be confusing.

This update prevents you from creating duplicate named groups and will throw an warning message that a group with the same name already exists.

Payment Processing – Paymentus

84452

Paymentustransactionbalances not posted in CostGuard System

On payment transactions, the CostGuard system was incorrectly converting reference numbers sent by Paymentus that are larger than an int32. This resulted in balance information not being transferred into the CostGuard system

Reference numbers for payment transactions are now converted to long (64int) rather than int (32int) so the system can correctly handle paymentus transactions.

E911 Management

84441

E911 records not created on disconnectandreconnect orders

The Create E911 Batch Detail action in the Orders workflow task was not creating E911 records for disconnect and reconnect orders.

The action has been updated to create E911 records for Disconnect and Reconnect orders.

General Ledger

84429

GL New Charges Usage QueryTimeout

This addresses intermittent performance issues with General Ledger creating journals for large amounts of usage.

Payment Processing

84431

Update Create Adjustment API to not adjust for Prospect

The Create Adjustment API was allowing adjustments on Prospect accounts which should not be allowed.

The API has been updated to not allow adjustments on Prospect accounts.

Usage Processing

84215

Usage summary & detail discrepancies

The Wireless Usage Summary report did not show the same totals for Airtime Minutes as the Wireless Usage Detail report. This is because the two reports queried the data by different means.

The summary has been updated to use a similar group by as the details report to minimize any differences.

Treatment & Credit Scoring

84410

Treatment workbook invoice category orders

This improves the performance of treatment workbooks when performing hotline, suspend, restore actions. Previously the workbook would attempt to create an order to put an account in one of the states listed above, even if it was already in that state, for example, to hotline an account that is already hotlined.

The workbook no longer does this.

Invoice XML Reports

84456

Incorrect adjustment batch summary subtotal

The subtotals were incorrect in the Adjustment Batch Summary optional report when an adjustment has children. The subtotal only contained the sum of the child adjustments, not including the parent adjustment amount.

The report has been updated to include the parent adjustment amounts.