When you make changes to data, the changes may not be immediately available in the target application. For example, if you make changes to tables in Data Management, the changes may not be immediately apparent in the IDI Desktop Client drop-down lists. To force the changes to be available immediately, select Tools > Clear Local Cache.
Clearing Local Cache
- Published on Aug 10, 2026
Was this article helpful?
Related articles
- Knowledge Articles > Desktop Client User Guide > Getting Started > About the IDI Billing and Operator Support Platform > A Quick Look at the IDI Desktop Client
- Knowledge Articles > Desktop Client User Guide > Getting Started > About the IDI Billing and Operator Support Platform > A Quick Look at the IDI Desktop Client
- Knowledge Articles > Desktop Client User Guide > Client BackOffice Management > Rating and Billing > Bill Processing > Accessing Bill Processing > Bill Processing GUI Selection > Standard Option > Other Actions