Event direction specified in parsed record must be a known value.
Common Cause
This usage contains an event direction but the event direction (incoming, outgoing) is unknown.
Common Resolution(s)
Actions you can take to resolve the problem:
If this rarely occurs, the CDR may be bad or malformed. If so, it can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired.
If this occurs regularly, contact IDI BCT. It’s possible that a software (parser) update is required.
Details
The parser should provide a direction for direction-sensitive event types. This record did not contain a known event direction.