IDI version 26.8 is now available.  Click here for details: IDI Updates.

Canceling a Request

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To cancel a request that is being processed:

  1. Right-click a row in the Billing Processing Requests window and select Cancel.

    Note

    Requests with an “error” or “finished” status cannot be canceled.

  2. To view the error message for a request that has an Error status, click the request and view the errors in the Request Messages section in the window.