A Campaign is a grouping (or batch) of notification emails that supports sending emails out in bulk. Bill notifications for a Bill Period constitute a single Campaign.
You can search by Campaign Name or Description or show additional search criteria to use.
Results show the following for each Campaign:
Name
Type – Currently Bill Notification is the only available Type.
Status – Possible statuses are Created, Processing, Canceled, Errored, Pending Mail Send, and Completed.
Recipients – Total number of intended recipients.
Delivered – Number of intended recipients that received their notification successfully.
Failed - – Number of intended recipients that did not receive their notification.
Created – Date and time when the Campaign was created.
Send Date - Date and time when the notifications were sent.
The far right column in each row provides a kebob with several options, depending on Campaign status:
Cancel: Available for Campaigns that have not yet processed. This action will cancel the Campaign completely and not send the emails.
Regenerate: Available for campaigns that have processed. This will create a new Campaign that contains the same emails so the entire Campaign can be resent.
View Segments: A segment represents a subset of the notification emails in a Campaign. For bill notifications, each Campaign is broken down into distinct segments based the template used to generate the emails (default, an override, or Autopay Notification template).
You can export the segment details to a spreadsheet downloaded to your desktop.