---
title: "Working with Notifications"
slug: "working-with-notifications"
updated: 2026-07-14T15:37:54Z
published: 2026-07-14T15:38:01Z
canonical: "help.idibilling.com/working-with-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Working with Notifications

An option for viewing and managing Customer Notifications is available under the ***Customer m***enu by choosing **ACCOUNT** > **Notifications**.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84778.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A52Z&se=2026-11-14T11%3A41%3A52Z&sr=c&sp=r&sig=JRq8Py6Mi%2FtDFZbxDoHBlcQ26Toi8CkL9A1dmjHSDRQ%3D)

This displays the Notifications page.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84780.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A52Z&se=2026-11-14T11%3A41%3A52Z&sr=c&sp=r&sig=JRq8Py6Mi%2FtDFZbxDoHBlcQ26Toi8CkL9A1dmjHSDRQ%3D)

From here you can:

- [Send Notifications](https://help.idibilling.com/docs/sending-notifications)
- [View and Resubmit Notifications](https://help.idibilling.com/docs/viewing-and-resubmitting-notifications): **Note**: Send/Resubmit functionality requires Send Notification permission.

#### Search Tip

When performing a search, selecting **Email** Delivery Type will return both Communications notifications, and IDI platform notifications that were sent as Email. This menu supports multi-select.

#### Notifications for Expired or Soon to Expire Credit Card Accounts

See: [Notifications for Expired or Soon to Expire Credit Card Accounts](/v1/docs/notifications-for-expired-or-soon-to-expire-credit-card-accounts).