---
title: "Wireline Usage Details"
slug: "wireline-usage-details"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/wireline-usage-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Wireline Usage Details

The wireline Usage Details window provides a breakdown of wireline usage by call. The wireline Usage Detail can be accessed from the [Wireline Usage Summary](/v1/docs/wireline-usage-summary), or a [Usage Search](/v1/docs/performing-a-usage-search).

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12760.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A49Z&se=2026-11-14T11%3A47%3A49Z&sr=c&sp=r&sig=x4eaVBX7LNVv6C%2F7FVXOMe9jWYWe2659cvfN7lvRyIg%3D)

The Usage Detail window contains the following information.

| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12597.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A49Z&se=2026-11-14T11%3A47%3A49Z&sr=c&sp=r&sig=x4eaVBX7LNVv6C%2F7FVXOMe9jWYWe2659cvfN7lvRyIg%3D) ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12295.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A49Z&se=2026-11-14T11%3A47%3A49Z&sr=c&sp=r&sig=x4eaVBX7LNVv6C%2F7FVXOMe9jWYWe2659cvfN7lvRyIg%3D) ![RedX2](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/22311.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A49Z&se=2026-11-14T11%3A47%3A49Z&sr=c&sp=r&sig=x4eaVBX7LNVv6C%2F7FVXOMe9jWYWe2659cvfN7lvRyIg%3D) | Green check mark indicates a line item that has not been credited or disputed. Yellow check mark indicates a line item that has been disputed. Red X indicates a credit has already been applied to an item or that a dispute has been closed. > [!NOTE] > Note > > An item can either be credited or disputed, but not both. An item can be credited only once. |
| --- | --- |
| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19383.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A49Z&se=2026-11-14T11%3A47%3A49Z&sr=c&sp=r&sig=x4eaVBX7LNVv6C%2F7FVXOMe9jWYWe2659cvfN7lvRyIg%3D) | Discount indicator is displayed if a billing (Volume) discount or rating (Shared Grant) discount has been applied to the call. |
| Usage Type | Type of call, such as Local, Long Distance, Directory Assistance. |
| Account Code | Customer's account code associated with the call. |
| Date/Time | Date and time the call started. Format - mm/dd/yyyy hh:mm:ss AM (PM) |
| Mins/Units | Number of minutes or units used by the call. |
| Number Called | Phone number called by the service number. |
| Location (Description) | City and state where the call terminated. |
| Charge | Amount due for the call. |
| CIC | Carrier ID Code. |
| Text1 | Displays the contents of the Text1 field from the usage table. |
| Orig Number | The phone number that placed the call. |
| Term Number | The phone number that received the call. |

The following short-cut options are available:

| Credit | Right-click on a row and select **Credit** to credit the usage item to the customer's account. See [Credits](/v1/docs/applying-credit-to-usage). |
| --- | --- |
| Dispute | Right-click on a row and select **Dispute** if the usage item is being disputed by the customer. See Disputes. > [!NOTE] > Note > > This option is not available for multi-selected usage items. |
| View Discounts | Right-click on a row and select **View Discounts** to view Volume Discount information. See [Usage Discount Details](/v1/docs/usage-discount-details). > [!NOTE] > Note > > This option is not available for Unbilled usage. > [!NOTE] > Note > > This option is not available for multi-selected usage items. |

> [!NOTE]
> Note
> 
> Hovering over a selected usage item displays information about the line item. This information includes **Original Charge Total** (the total charge associated with the selected rows prior to any credits or disputes), **Credited Amount** (the total charge associated with any selected rows that have been credited), and **Remaining Charge** (the sum of the charges on the selected rows that have not yet been credited or disputed and may still be credited).