---
title: "Viewing the Event Log"
slug: "viewing-the-event-log-1"
updated: 2026-08-10T20:22:58Z
published: 2026-08-10T20:22:58Z
canonical: "help.idibilling.com/viewing-the-event-log-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing the Event Log

The Event Log can be viewed from a number of starting points in the IDI platform.

1. From the **Orders** tab, right-click on the desired order and select **View Event Log**.
2. From the customer window, select **View > View Event Log**.
3. From the **Services** tab, click a Service, then right-click one of its catalog item in the lower pane and select **Properties > Event Log**.

This displays the Event Search Results window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12630.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D)
4. Right-click on an event. This displays a shortcut menu.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12631.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D)

- **Filter** - Filter **By Selection, Excluding Selection**, or **Remove Filter**.
- **View Node** - Opens the **Event Record** window. If you double-click a row, the **Event Record** window is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12388.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D)

| Log ID | The unique identifier of the log. |
| --- | --- |
| User Name | The name of the user who was logged in who is associated with the event. |
| Origination | Where the event was created (such as IDI Server, Order Import Server, etc.) |
| Application | Where the event was logged (such as Object Engine, Task Engine, etc.) |
| Node Type | The type of entry that was made to the log (such as Update, Database Entry, System Error, etc.) |
| Log Level | The amount of information that is logged. At the Advanced level, more information is retained than at the Normal level. |
| Entry Date | The Date the entry was made to the log. |
| Object Type | The type of object that was acted upon, such as Service, Product, Order, etc. |
| Object ID | The internal identifier of the object. > [!NOTE] > Note > > In some cases the Object ID, which can be a different value than the Object key, may be displayed as a link. You can click the link to jump to that particular object (such as the order). |
| Object Key | The identifier of the object. |

- **View Tree** - Opens the tree view of the related events.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12389.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D)