---
title: "Viewing Assigned Instances"
slug: "viewing-assigned-instances"
updated: 2026-08-10T20:16:10Z
published: 2026-08-10T20:16:10Z
canonical: "help.idibilling.com/viewing-assigned-instances"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Assigned Instances

The View Assigned Instances window displays a list of customers who have a particular item assigned to them in the Product Catalog. To view instances:

> [!NOTE]
> Note
> 
> To view Assigned Instances you must have permission.

1. Right-click the desired product, discount, service, pricing plan, or package and select **View Assigned Instances**. The View Assigned Instances window is displayed.

> [!NOTE]
> Note
> 
> If you select a sub-product or sub-package to view the assigned instances, the displayed results are a list of those customers who have the selected root package assigned to them.

![View Assigned Instances](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/24427.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A12Z&se=2026-11-14T12%3A08%3A12Z&sr=c&sp=r&sig=Yo8AvH1DguO27NXOBnlPMXikDyB47JCdSVnEIebQJkg%3D)
2. Check the **Show Only Active Instances** check box if you want to filter the list to display only those assigned items that are currently active.

**Notes:**
  - ***If a customer has a product that is assigned more than once, each record appears in the list instead of displaying one record with a quantity greater than one. This is so the start and end dates for each product can be displayed.***
  - ***Only assigned instances that are allowed by a user's User Limit-To profile will be shown in the results.***