---
title: "Viewing a Line Card"
slug: "viewing-a-line-card"
updated: 2026-07-28T12:20:41Z
published: 2026-08-10T20:15:23Z
canonical: "help.idibilling.com/viewing-a-line-card"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing a Line Card

You can view existing line card information for a service number from Customer Management or from Inventory Management:

From Customer Management:

- On the Catalog Items tab of the customer record, right-click the service number and select **View Line Card** from the shortcut menu.

OR
- On the Orders tab of the customer record, right-click the service number and select **View Line Card** from the shortcut menu.

OR
- On the Catalog Items tab of the customer record, click the **Catalog Item Actions** button and select **View Routes**. On the **Line Card Routes for Customer** list, right-click the route and select **View Line Card** from the shortcut menu.

OR
- On the Line Card Route Search Results window, right-click the route and select **View Line Card** from the shortcut menu,

From Inventory Management:
- On the Equipment Search Results list (see [***Equipment Search***](/v1/docs/equipment-search)), right-click a piece of equipment and select **View Routes**. On the Route Search Results list, right-click a Route and select **View Line Card** from the shortcut menu.

This displays the Line Card for Service Number window with associated routes.

![LineCardRoute](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23884(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A15%3A52Z&se=2026-11-14T12%3A15%3A52Z&sr=c&sp=r&sig=wQpUzbhGWI1IzbhWw3IBmHWeIMN1VYx5cLmPu1QFRFk%3D)

1. Select the Route you want to view. The associated equipment is displayed in the Equipment for Route section.

![LineCardWithRouteEqmt](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23885(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A15%3A52Z&se=2026-11-14T12%3A15%3A52Z&sr=c&sp=r&sig=wQpUzbhGWI1IzbhWw3IBmHWeIMN1VYx5cLmPu1QFRFk%3D)

The Line Card for Service window contains the following information.

| Line Card Type (read-only) | Kind of line card assigned to the service number. Only one line card can be assigned to a service number. The line card can contain multiple routes. |
| --- | --- |
| Routes |
| ![icoLineCardChanging](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23879(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A15%3A52Z&se=2026-11-14T12%3A15%3A52Z&sr=c&sp=r&sig=wQpUzbhGWI1IzbhWw3IBmHWeIMN1VYx5cLmPu1QFRFk%3D) | If the icon is displayed in the first column, the route has changes pending. |
| Route ID | Unique identifier for the route. |
| Service Address | Address of the route. |
| Current Status | Status of the route at the present time. |
| Pending Status | Status of the route once the changes have been committed. |
| Location | Location description of the route. |
| Order ID | Unique identifier of the order that is processing the route. |
| Equipment for Route |
| Equipment Type | Kind of equipment included in the route. |
| Equipment Name | Name of the equipment included in the route. |
| Current Status | Status of the equipment at the present time. |
| Pending Status | Status of the equipment once the route changes have been committed. |
| Pending State | State of the equipment once the route changes have been committed. |

The Routes section provides the following shortcut menu options. See [Committing Route Changes](/v1/docs/committing-route-changes) for more information.

| Commit Route Changes | Executes the changes for the selected route. |
| --- | --- |
| Bulk Commit Route Changes | Executes the changes for all routes that are in progress for this service number. |

The Actions button provides the following options.

| Edit Line Card | Opens the Edit Line Card Wizard. Use this option to add or modify a line card. See [Edit Line Card Wizard](/v1/docs/edit-line-card-wizard). |
| --- | --- |
| View Line Card History | Opens the Line Card History window. |