---
title: "Unmatched LATAs, NPAs, and States"
slug: "unmatched-latas-npas-and-states"
updated: 2026-08-10T20:21:48Z
published: 2026-08-10T20:21:48Z
canonical: "help.idibilling.com/unmatched-latas-npas-and-states"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unmatched LATAs, NPAs, and States

You can view and add Latas, NPAs and states that appear in the NPANXX table, but do not appear in their respective reference tables.

#### View/Add Unmatched LATAs

To view and add unmatched LATAs:

- From the Applications menu select **Backoffice Management > NPANXX Management > Unmatched LATAs**. The Unmatched Lata’s table is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16593.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)
- Right-click the LATA number and select **Add Lata**. This displays the Add LATA dialog.

![Add LATA (8.05)](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/30278.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)
- Enter the appropriate information and click **Save**.

#### View/Add Unmatched NPAs

To view and add unmatched NPAs:

From the Applications menu select **Backoffice Management > NPANXX Management > Unmatched NPAs**. This displays the Unmatched NPAs table.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16597.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)

- Right-click the NPA and select **Add Npa**. This displays the Add NPA window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19112.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)
- Enter the appropriate information and click **Save**.

#### View/Add Unmatched States

To view and add unmatched States:

- From the Applications menu select **Backoffice Management > NPANXX Management > Unmatched States**. This displays the Unmatched State's table.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16601.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)
- Right-click on the State designation and select **Add State**. This displays the Add State dialog.

![Add State (8.05)](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/30277.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A54Z&se=2026-11-14T12%3A04%3A54Z&sr=c&sp=r&sig=mHFI4CyUsHg%2Bsd5jm62l%2FxmWz%2F5pOdLJbb0PmLgAFXk%3D)
- Enter the appropriate information and click **Save**.