--- title: "Toggle Collection Exemption" slug: "toggle-collection-exemption" updated: 2026-08-10T20:22:20Z published: 2026-08-10T20:22:20Z canonical: "help.idibilling.com/toggle-collection-exemption" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Toggle Collection Exemption To change an account’s collection exemption status: 1. Right-click anywhere in the Collections Information section of this window and select **Toggle Collection Exempt**. If Collection Exempt was True, the Collection Exempt field is changed to False. If Collection Exempt was False, the Edit Collection Exempt confirmation window is displayed. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/13304.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A14Z&se=2026-11-14T12%3A08%3A14Z&sr=c&sp=r&sig=xlrwB0UmVder9%2FkyONXyWZdctIxtZOGjImiPogJsc6Y%3D) 2. Click **Yes** to exempt this customer from collections. This changes the Collection Exempt field to True.