---
title: "Third Party Verification Response Files"
slug: "third-party-verification-response-files"
updated: 2026-08-10T20:22:38Z
published: 2026-08-10T20:22:38Z
canonical: "help.idibilling.com/third-party-verification-response-files"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Third Party Verification Response Files

In order to view the status of TPV response files, **TPV** must be enabled under **Security > Profiles > Permission Profiles > Application > CostGuard Client > Customer Management** in your Permission Profile. To view the status of TPV response files:

1. On the **Applications** menu, click **Customer Management > Third Party Verification >** **View TPV Response Files.** This displays the Third Party Verification Response Files window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/22468.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A21%3A55Z&se=2026-11-14T12%3A21%3A55Z&sr=c&sp=r&sig=g84f71alHJbM6L2gPkb92oinDVdiSFhrXt6jqURKi58%3D)

The Third Party Verification Response Files window displays the following status information for all TPV response files that have a Load Date that falls within the past 30 days from the current date:

| File ID | Unique ID assigned to the TPV response file. |
| --- | --- |
| File Name | Name of the TPV response file received from the independent third party. |
| Creation Date | Date the independent third party created the TPV response file. |
| Load Date | Date the IDI platform processed the TPV response file. |
| Item Count | Number of TPV requests that were included in the TPV response file. |
| Processed | **Yes** - All TPV requests were successfully processed. Item Count is the number of TPV requests that were successfully processed. **No** - TPV response file was unreadable and no TPV requests were processed. Item Count is 0. **Partially** - An error occurred and the IDI platform could not process all of the TPV requests. Item Count indicates how many TPV requests were successfully processed. |

1. To view the status of TPV response files that fall within a different date range, enter the desired date range in the input fields provided at the top of the Third Party Verification Response Files window.
2. Click **Refresh.** The Third Party Verification Response Files window is updated with status information for all TPV response files that have a Load Date that falls within the specified date range.
3. Click **OK** to exit this function.

#### Response File Folders

When the TPV application is installed on your system, three folders (**In**, **Done**, and **Errors)** are automatically created in the following directory:

**InfoDirectionsNET > eFrameNET > Environments > environment name > environment name_BackgroundProcesses >TPV Import**

These folders are used by the TPV background process to store the verification response files received from 3PV’s system. The following table describes what is stored in each folder.

| In | The system administrator moves all verification response files received from 3PV’s system into this folder. The TPV background process monitors this folder for the existence of new files to be processed. > [!NOTE] > Note > > Moving the response files into this folder is a manual step that must be performed by your system administrator. |
| --- | --- |
| Done | Location where the TPV background process stores the verification response files that were successfully processed. |
| Errors | Location where the TPV background process stores the verification response files that resulting an error and could not be completely and successfully processed. Examples of such errors: Error opening verification file for reading Invalid XML Error contacting the object engine Error starting up TPV background processes Database errors A **.log** file is also created in this folder for every verification file received, regardless of whether or not an error occurred. |