---
title: "Tendering a Partial Payment"
slug: "tendering-a-partial-payment-1"
updated: 2026-08-10T20:13:10Z
published: 2026-08-10T20:13:10Z
canonical: "help.idibilling.com/tendering-a-partial-payment-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tendering a Partial Payment

> [!WARNING]
> Warning
> 
> ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/31798.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A32Z&se=2026-11-14T12%3A08%3A32Z&sr=c&sp=r&sig=W%2B85%2FQuHVppDw1K32J8jrhaDuQ1i25WzgUzNhgRmgXo%3D) To make a partial bill payment, you MUST change the amount on the **Bill Payment** window to the amount the customer wants to pay.

1. Enter the **Payment Amount** in the **Bill Payment** window.
2. Click **Tender** to open the **Tender** window.
3. Click the appropriate Tender Type button.
4. Click **Finalize**.
5. Click **Yes** to confirm the transaction.

See Also:

**Tendering a Partial Payment**

A customer may want to pay only part of the balance on his account. Since the the amount tendered must cover the amount displayed as Total Due on the Tender window, you must enter the lower amount in the Payment Amount field on the Bill Payment window.

![PartialPaymentTender](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/70233.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A32Z&se=2026-11-14T12%3A08%3A32Z&sr=c&sp=r&sig=W%2B85%2FQuHVppDw1K32J8jrhaDuQ1i25WzgUzNhgRmgXo%3D)

To tender a partial payment:

1. Open the [Bill Payment window](/v1/docs/accessing-bill-payment).
2. Enter the amount the customer is paying in **Payment Amount**.
3. Click **Tender**. This displays the **Tender** window for bill payment. The Tender Amount is the same as the Payment Amount on the Bill Payment window.
4. Enter the amount the customer gives you.
5. Click the button that corresponds to the tender type the customer is using, such as Cash. This adds the amount and tender type to the list, reduces the Total Tendered amount, reduces the Balance and displays the Change amount to be returned to the customer.
6. Click **Finalize** to accept the bill payment. This displays a confirmation window.
7. Click **Yes** to confirm the payment. This closes the Tender window unless the payment is larger than the Total Due. In that case, the Tender Change window displays the amount due to the customer.
8. After giving the change to the customer, click **Done** to close the window.