---
title: "Stand Alone Trouble Ticket Journal Entries"
slug: "stand-alone-trouble-ticket-journal-entries"
updated: 2026-07-28T13:51:16Z
published: 2026-08-10T20:14:35Z
canonical: "help.idibilling.com/stand-alone-trouble-ticket-journal-entries"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Stand Alone Trouble Ticket Journal Entries

Once a Stand Alone trouble ticket is created, you can add journal entries to that trouble ticket to track what is being done to resolve the problem. Every action can be recorded in the journal entries associated with that trouble ticket.

**Viewing Stand Alone Trouble Ticket Journal Entries**

To view the journal entries associated with a particular Stand Alone trouble ticket:

1. From the Edit Stand Alone Trouble Ticket window, click the **Journals** tab. This displays all follow-ups and journal entries associated with that Stand Alone trouble ticket.
2. To view the details for a particular journal entry, right-click on the journal entry and select **Edit**. This displays the Edit Journal window.

[Adding a Stand Alone Trouble Ticket Journal Entry](/v1/docs/adding-a-stand-alone-trouble-ticket-journal-entry)

[Modifying a Stand Alone Trouble Ticket Journal Entry](/v1/docs/modifying-a-stand-alone-trouble-ticket-journal-entry)

**Deleting a Stand Alone Trouble Ticket Journal Entry**

To delete a journal entry from a Stand Alone trouble ticket:

1. On the **Journals** tab within the Edit Stand Alone Trouble Ticket window, right-click on the desired journal entry and select **Delete Journal**. This displays a confirmation message.
2. To delete the journal entry, click **Yes**.

**Printing a Stand Alone Trouble Ticket Journal Entry**

To print a Stand Alone trouble ticket's journal entry:

1. On the **Journals** tab in the View Stand Alone Trouble Ticket or Edit Stand Alone Trouble Ticket window, right-click on the journal entry and select **Edit**. This displays the Edit Journal window.
2. Click the **Actions** button in the bottom left-hand corner of the window and select **Printable View**. See [Printing a Journal Entry](/v1/docs/printing-a-journal-entry) for more information.