---
title: "Special USOCs"
slug: "special-usocs"
updated: 2026-07-21T17:16:11Z
published: 2026-07-21T17:16:11Z
canonical: "help.idibilling.com/special-usocs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Special USOCs

This table defines special USOCs used by the PreOrder Conversion function. If a USOC cannot be mapped or is not supported, an error is added to the order which may indicate that a manual process is required. This lets you resolve the error before the order is sent to the provisioning company. To set up and maintain this table:

- Under **Data Management** expand the **USOCs** folder and double-click **Special USOCs**. This displays the Special USOCs window.

![](https://support.idibilling.com/webhelp/idiAdminConsole/content/en/19227.bmp)

The Special USOCs window contains the following information.

| ID (read only) | System-generated identifier that uniquely identifies the special USOC. |
| --- | --- |
| USOC | Universal Services Ordering Code |
| Provisioning Company | Name of the provisioning company. |
| Type | Special USOC type: ***Ignored***: If you know some of your USOCs do not need to be provisioned, you can mark them as “Ignored.” Ignored USOCs are recorded, but do not stop the order process. ***Unsupported***: If you know some of your USOCs need special attention before they can be provisioned. you can them as “unsupported". This creates a Manual Intervention error for any order with that USOC and it must be resolved manually before the order can be submitted. |

The shortcut menu for this table lets you add, edit and delete special USOCs. See [Working With Data Management Tables](/v1/docs/working-with-data-management-tables).