--- title: "Service Count Commitment with Multiplier Fee (Example)" slug: "service-count-commitment-with-multiplier-fee-example" updated: 2026-08-10T20:17:03Z published: 2026-08-10T20:17:03Z canonical: "help.idibilling.com/service-count-commitment-with-multiplier-fee-example" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Service Count Commitment with Multiplier Fee (Example) In this contract, the customer agrees to have at least 10 services active each month. If fewer than 10 services are maintained, the customer pays a penalty value multiplied by the number of missing services. 1. Create a new contract with a Service Count Commitment contract term. **(Show picture)** ![ProdCatNewContractMainSvcCount](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/62983.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A18Z&se=2026-11-14T12%3A08%3A18Z&sr=c&sp=r&sig=GqGhAm%2BISy%2BrFPfN6yZuu0udQYEY0Y0QoJxo21tep2w%3D) 2. Enter a value of 10. 3. Select a unit of Count. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19593.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A18Z&se=2026-11-14T12%3A08%3A18Z&sr=c&sp=r&sig=GqGhAm%2BISy%2BrFPfN6yZuu0udQYEY0Y0QoJxo21tep2w%3D) 4. Add a Multiplier Fee Contract Penalty. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/34600.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A18Z&se=2026-11-14T12%3A08%3A18Z&sr=c&sp=r&sig=GqGhAm%2BISy%2BrFPfN6yZuu0udQYEY0Y0QoJxo21tep2w%3D) This contract must be assigned at the customer level. If the customer has 7 services active in a bill period, the system calculates the difference (which is 3). It multiplies the difference by the penalty amount of $50.00, which results in a $150.00 charge to the customer's invoice.