--- title: "Searching Reservations" slug: "searching-reservations-1" updated: 2026-08-10T20:15:21Z published: 2026-08-10T20:15:21Z canonical: "help.idibilling.com/searching-reservations-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Searching Reservations The system provides you with the capability to search for inventory reservations (Service Number, MIN, and Equipment). To search for a MIN reservation: 1. Click **Applications > Inventory Management > Reservation Search**. The Reservation Search window is displayed. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/90150.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D) The Reservation Search window provides the following input fields for entering your search criteria: | Search Results Type | Search for Reservation or Reservation Detail. Default = Reservation. | | --- | --- | | Reservation Status | Status of the reservation. | | Reservation Detail Status | Detailed status of the reservation. > [!NOTE] > Note: > > This is only available when the selected Search Results Type is Reservation Detail. | | Reservation ID | Limits the search to reservations made under this reservation identification number. | | Account Number | The account number of the existing customer or prospect. | | Inventory Item | - If the item resides in a service order inventory, this is a service number. - If the item resides in a MIN Inventory, this is a MIN. > [!NOTE] > Note: > > This is only available when the selected Search Results Type is Reservation Detail. | | First / Last Name | First and last name of the subscriber associated with the account. | | Company Name | Name of the company associated with the account. | | Street 1 | Street address of the individual or company listed as the subscriber for this account. | | Street 2 | Available for additional address information, if needed. | | City / State / Zip | Name of the city, state, and the postal zip code of where the individual or company address is located. If the invoice is to be sent to different city, enter the correct information. | | Country | Country of the individual or company address. | | Phone Number | Searches for the contact's phone number. | | Email | Searches for the contact's email address. | | Inventory | Name of the inventory (Group). Displayed as a multi-column checked list so that the inventory class is included for informational purposes. > [!NOTE] > Note: > > This is only available when the selected Search Results Type is Reservation Detail. | | Inventory Class | Type of Inventory - MIN, MIN, or OSP (outside plant). > [!NOTE] > Note: > > This is only available when the selected Search Results Type is Reservation Detail. | | Reserved Date From/To | Limits the search to reservations made within the date range that you enter. > [!NOTE] > Note: > > This is only available when the selected Search Results Type is Reservation Detail. | | Expiration Date From/To | Available Date of the item. If searching for Reservations, this is the Final Expiration Date. | 1. Enter the desired search criteria. 2. Click **Search** to search for reservations that match the specified search criteria. If you selected **Reservation** as the Search Results Type, the search results are displayed in the Reservation Search Results window. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/90151.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D) From the Reservation Search Results window, you can perform the following functions: From the Reservation Detail Search Results window, you can perform the following functions: - View a reservation's details, by either double-clicking on the desired reservation or right-clicking on the desired reservation and selecting **View Details**. The Reservation Details window is displayed (see Viewing Details). - If a reservation is in-progress (Status is In-Progress) and not assigned to a customer (Account Number is blank), you can edit the contact information for a reservation by right-clicking on it and selecting **Edit**. The Edit Reservation window is displayed (see [Editing a Reservation](/v1/docs/editing-a-reservation)). - If a reservation is assigned to a customer (Account Number is not blank), you can view the account information for that customer by right-clicking on the reservation and selecting **View Customer.** The Customer # window is displayed (see **Viewing Customers**). - Cancel a reservation, by right-clicking on the desired reservation and selecting **Cancel Reservation.** - Create a new customer, by right-clicking on the desired reservation and selecting **Create New Customer**. The New Customer Wizard is launched and the Order Information window is displayed (see [Creating New Customers](/v1/docs/creating-new-customers)). - Cancel all reservations that are currently displayed in the Reservation Search Results window, by clicking the **Actions** button and selecting **Bulk Cancel Reservations.** Start by filtering the list to get the reservations you want to cancel, then selection the **Bulk Cancel** option from the **Actions** menu. If you selected **Reservation Details** as the Search Results Type, the search results are displayed in the Reservation Details Search Results window. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/90152.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A26Z&se=2026-11-14T12%3A12%3A26Z&sr=c&sp=r&sig=KpX8%2FCsrmxaP8qA6kM8QCzrDkUO1lZioKjroG5tEpKc%3D) - Cancel a reservation's details, by right-clicking on the desired reservation and selecting **Cancel Detail**. This displays a confirmation window. Click **No** to cancel your request. Click **Yes** to cancel the reservation details. The Details Status is changed to Canceled in the Reservations Detail Search Results window. - Edit the MIN assigned to a reservation, by right-clicking on the desired reservation and selecting **Edit MIN**. The Edit Inventoried MIN window is displayed (see [Editing an Inventoried MIN](/v1/docs/editing-an-inventoried-min)). - If a reservation is assigned to a customer (Account Number is not blank), you can view the account information for that customer by right-clicking on the reservation and selecting **View Customer.** The Customer # window is displayed (see [Viewing Customers](/v1/docs/viewing-customers)).