---
title: "Seamless Navigation to/from Customer Care using Orders Enhanced Customer Search"
slug: "seamless-navigation-to-from-customer-care-using-orders-enhanced-customer-seach"
updated: 2026-05-19T12:10:50Z
published: 2026-05-19T12:10:50Z
canonical: "help.idibilling.com/seamless-navigation-to-from-customer-care-using-orders-enhanced-customer-seach"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Seamless Navigation to/from Customer Care using Orders Enhanced Customer Search

rThe **Create New Customer** link in *Use Enhanced Search* on the new transaction view facilitates seamlessly navigating to/from Customer Care when you need to create a new customer as part of the transaction. This is supported with or without starting blocks enabled.

The link is presented only after you do an enhanced customer search. This helps prevent creating a new account when you should use an existing account.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-94(2).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A05%3A02Z&se=2026-11-14T12%3A05%3A02Z&sr=c&sp=r&sig=wkYB6z3b4XkwVnyPV%2FIc%2FqqWak0GB4t3l%2BN5kZNxwXg%3D)

Clicking the link opens Customer Care to the New Customer view in a separate browser tab.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-95(2).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A05%3A02Z&se=2026-11-14T12%3A05%3A02Z&sr=c&sp=r&sig=wkYB6z3b4XkwVnyPV%2FIc%2FqqWak0GB4t3l%2BN5kZNxwXg%3D)

Saving the new customer closes the Customer Care browser tab and returns you to the transaction with the new customer selected in the Customer field.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-96(4).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A05%3A02Z&se=2026-11-14T12%3A05%3A02Z&sr=c&sp=r&sig=wkYB6z3b4XkwVnyPV%2FIc%2FqqWak0GB4t3l%2BN5kZNxwXg%3D)