---
title: "Phone Book Page for a Service in POS Make Sale"
slug: "phone-book-page-for-a-service-in-pos-make-sale"
updated: 2026-08-10T20:22:00Z
published: 2026-08-10T20:22:00Z
canonical: "help.idibilling.com/phone-book-page-for-a-service-in-pos-make-sale"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone Book Page for a Service in POS Make Sale

The Phone Book page can be seen during a Make Sale and, once an order is completed, on a customer's existing service (see Accessing a Customer Phonebook). Special numbers cannot be deleted via the Phone Book form, nor can they be edited. The far left column on this form lets you differentiate between special (locked) and standard (no lock) entries. The presence of a lock icon ![icoLock2013](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/65965.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A05%3A11Z&se=2026-11-14T12%3A05%3A11Z&sr=c&sp=r&sig=T8RtY7a5zouVph4ySWFlvp4vxmxMGxdTzYar4iSTQwY%3D) in this column indicates a special number.

![PhoneBookPageForServiceNumber](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/65963.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A05%3A11Z&se=2026-11-14T12%3A05%3A11Z&sr=c&sp=r&sig=T8RtY7a5zouVph4ySWFlvp4vxmxMGxdTzYar4iSTQwY%3D)