---
title: "Pending Programming"
slug: "pending-programming"
updated: 2026-08-10T20:16:10Z
published: 2026-08-10T20:16:10Z
canonical: "help.idibilling.com/pending-programming"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pending Programming

You can quickly find only those retail items waiting to be programmed.

To view the Pending Programming list:

1. From the **Applications** menu, select **POS Front Office > Fulfillment and Return Receiving > Pending Programming**. This opens the Pending Programming window.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40382.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A51Z&se=2026-11-14T12%3A07%3A51Z&sr=c&sp=r&sig=v1suXhJ000ganfgIbLeZeMl3vJhKmoyWJW%2BR990bEmI%3D)

This window displays handsets and SIM cards with statuses of Submitted or Picked.

**(More)**

**Only show items ready to be Programmed**

This check box limits the items displayed to those with a status of **Picked**.

**Status icon**

The Status indicates which step the handset or SIM card has reached in the fulfillment process. You will see one of two statuses:

![icoGreenCircleArrow](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/27536.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A51Z&se=2026-11-14T12%3A07%3A51Z&sr=c&sp=r&sig=v1suXhJ000ganfgIbLeZeMl3vJhKmoyWJW%2BR990bEmI%3D) Submitted: The handset or SIM Card is waiting to be picked, programmed, packed, and shipped.

![icoOrangeCircleArrow](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/41554.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A51Z&se=2026-11-14T12%3A07%3A51Z&sr=c&sp=r&sig=v1suXhJ000ganfgIbLeZeMl3vJhKmoyWJW%2BR990bEmI%3D) Picked: The handset or SIM Card has been pulled from its storage location and is ready to be programmed.

**Transaction Date**

The Transaction Date is the date and time the Fulfillment Request was created.

**Receipt Number**

The Receipt Number is the tracking number associated with the Fulfillment Request. This number is created when the system creates the Fulfillment Request. The number is based on the store abbreviation and register of the Sales Request location.

**Status**

The Status indicates which step the handset or SIM card has reached in the fulfillment process. You will see one of two statuses:

![icoGreenCircleArrow](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/27536.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A51Z&se=2026-11-14T12%3A07%3A51Z&sr=c&sp=r&sig=v1suXhJ000ganfgIbLeZeMl3vJhKmoyWJW%2BR990bEmI%3D) Submitted: The handset or SIM Card is waiting to be picked, programmed, packed, and shipped.

![icoOrangeCircleArrow](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/41554.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A51Z&se=2026-11-14T12%3A07%3A51Z&sr=c&sp=r&sig=v1suXhJ000ganfgIbLeZeMl3vJhKmoyWJW%2BR990bEmI%3D) Picked: The handset or SIM Card has been pulled from its storage location and is ready to be programmed.

**Service Number**

The service number is the MDN associated with service being provided.

**MIN**

The MIN is the Mobile Identification Number associated with the Service Number and used by the switch.

**Handset ID**

The Handset ID is the manufacturer's serial number on the phone.

**SIM Card ID**

The SIM Card ID is the manufacturer's serial number on the SIM Card.

**Store**

The Store is the location where the Sales Request was created.

**Fulfillment Location**

The Fulfillment Location is the "store" where the associated sales request is filled.

**Handset SKU**

The Handset SKU is CostGuard's identifier for the type of phone being shipped.

**SIM Card SKU**

The SIM Card SKU is CostGuard's identifier for the type of SIM Card being shipped.

**Shipping Provisioning Type**

The Shipping Provisioning Type specifies whether the handset or SIM card is being shipped provisioned (hot) or unprovisioned (cold).

Available shortcut menu items:

[Edit a Fulfillment Request](/v1/docs/editing-a-fulfillment-request)

[Edit Programming Info](/v1/docs/edit-programming-information)

See also:

[About Fulfillment Requests](/v1/docs/about-fulfillment-requests)