--- title: "Pending Fulfillment Requests" slug: "pending-fulfillment-requests" updated: 2026-08-10T20:17:03Z published: 2026-08-10T20:17:03Z canonical: "help.idibilling.com/pending-fulfillment-requests" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Pending Fulfillment Requests Use **Pending Fulfillment Requests** as a quick way to find Fulfillment Requests waiting to be worked. To find Fulfillment Requests waiting to be fulfilled: 1. From the **Applications** menu, select **POS Front Office > Fulfillment and Return Receiving > Pending Fulfillment Requests**. This opens the Pending Fulfillment Requests window. **(Show Picture)** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40015.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A46Z&se=2026-11-14T11%3A51%3A46Z&sr=c&sp=r&sig=wNU3ppTWg76d2cQpGEVUtS0bqRd8ksei7IUjms%2FoT1Y%3D) This window contains the same information and actions as the Fulfillment Request Search Results window, but it is filtered to display only fulfillment requests with statuses of Submitted, Partially Picked, Picked, Partially Packed or Packed. > [!NOTE] > Note: > > There is an **override** to any user limit-to's that allows users to perform a POS front office transaction that involves collecting a payment from a customer. This includes make sale transactions, sales requests, tender paymen, and equipment swaps, as well as sales return transactions. So, even though you may not have permission to access other account information, you can perform these transactions in CostGuard. See also: [About Fulfillment Requests](/v1/docs/about-fulfillment-requests) [About Sales Requests](/v1/docs/about-sales-requests)