---
title: "Order Hold Reasons"
slug: "order-hold-reasons"
updated: 2026-07-21T16:00:32Z
published: 2026-07-21T16:00:32Z
canonical: "help.idibilling.com/order-hold-reasons"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Hold Reasons

This table defines the various reasons an order or sale have for an On Hold status.

Under **Data Management,** double-click **Order Hold Reasons**. This displays the Order Hold Reasons window.

![UG template for Help](https://support.idibilling.com/webhelp/idiAdminConsole/content/en/38403.gif)

The On Hold Reasons window contains the following information.

| ID | Unique text string to identify each hold reason. Use up to five alphanumeric characters. |
| --- | --- |
| Description | Order hold reason applied to the on-hold order. Use up to 50 alphanumeric characters. |

The shortcut menu for this table lets you add, edit and delete order hold reasons. See [Working with Data Management Tables](/v1/docs/working-with-data-management-tables).