---
title: "New Product - Availability Tab"
slug: "new-product-availability-tab"
updated: 2026-08-10T20:22:13Z
published: 2026-08-10T20:22:13Z
canonical: "help.idibilling.com/new-product-availability-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# New Product - Availability Tab

The Availability tab lists all your company's locations as set up in POS Back Office.

![NewProdSpecAvailablityTab](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/60277.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A53Z&se=2026-11-14T11%3A58%3A53Z&sr=c&sp=r&sig=0xbQ%2FKGte2pI%2FLf67Bai%2BdWIkdBxKcTavJ8IhB%2F62is%3D)

- A green check mark ![icoGreenCheck](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/28170.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A53Z&se=2026-11-14T11%3A58%3A53Z&sr=c&sp=r&sig=0xbQ%2FKGte2pI%2FLf67Bai%2BdWIkdBxKcTavJ8IhB%2F62is%3D) indicates the product is available at that location.
- A red X ![RedX2](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/22311.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A53Z&se=2026-11-14T11%3A58%3A53Z&sr=c&sp=r&sig=0xbQ%2FKGte2pI%2FLf67Bai%2BdWIkdBxKcTavJ8IhB%2F62is%3D) indicates the product is not available at that location

> [!NOTE]
> Note
> 
> A red X can also indicate that the location is not active (as set up in POS Back Office). To see inactive locations, check **Show Inactive Locations** at the bottom of the tab. If a parent location is Inactive, all of its children are Inactive.
- If the name of the location is gray, the product's availability is inherited from its parent.
- If the name of the location is black, the product's availability has been specifically set, that is, not inherited.

To change the availability of a product:

1. On the Availability Tab, right-click the location you want to change.
2. Make your selection from the shortcut menu: **Inherited**, **Available** or **Unavailable**.

**Notes**:
  - Changing the availability of a parent location does not change the availability of a child location that has been specifically set, that is, not inherited.
  - Does not apply to wireline.