---
title: "Moving Payments from One Account to Another"
slug: "moving-payments-from-one-account-to-another"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/moving-payments-from-one-account-to-another"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Moving Payments from One Account to Another

You may need to move a payment or adjustment when you've applied it to the wrong account. This reverses the transaction on the current account and applies an equivalent payment transaction on the new specified account. To do this:

1. Open the customer account in the IDI Desktop Client window.
2. Click the **Balances** tab.
3. Right-click on the transaction in the Posted Transactions list.
4. Select **Move Payment**. This displays the Move Payment window.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/35022.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A57Z&se=2026-11-14T12%3A04%3A57Z&sr=c&sp=r&sig=E7QM0YsaofFDBYJXTxHkP00qWRjVYZHEFpDjY%2B4KJHo%3D)

The account number and payment amount for the selected transaction are indicated in their respective fields.
5. Enter the number for the account where you want to move the transaction. Use the corresponding browse button to display a list of accounts from which to choose if necessary.
6. Click **Finish**.