---
title: "Modify Ticket"
slug: "modify-ticket"
updated: 2026-08-11T11:51:50Z
published: 2026-08-11T11:51:50Z
canonical: "help.idibilling.com/modify-ticket"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modify Ticket

This action is installed by the Tickets web module. It modifies specified parameters for a specified Ticket.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84413.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A59Z&se=2026-11-14T12%3A07%3A59Z&sr=c&sp=r&sig=YZTpbmwD6ciHgvv8OD9rIj75xALRExxNG%2Bx0sw8%2FKDw%3D)

#### Parameters:

> [!NOTE]
> Note
> 
> parameters marked with an asterisk are required.

| Assigned To* | Populates the Ticket's Assigned To field (User responsible for handling this Ticket). |
| --- | --- |
| Priority* | Priority is used to identify the relative importance of a Ticket and may be used to guide how quickly a Ticket should be resolved. Options are based on the corresponding table in Admin Console Data Management. |
| Status* | Ticket Status indicates the point where the Ticket has progressed in your resolution process. Options are based on the corresponding table in Admin Console Data Management. |
| Ticket ID* | Unique Ticket ID. |